The increase in electric two wheelers in cities across India has led to new expectations about the quality of service after buying products and transparency about the products being sold to customers. The purpose of this research is to investigate how blockchain after sales service frameworks and the traceability of batteries impact the satisfaction level of customers who own electric vehicles (EVs) in Bangalore City. The study collected data from 200 registered EV owners living in different regions of Bangalore through a structured questionnaire. A quantitative research methodology was then used which included descriptive statistics, reliability analysis, correlation, and multiple regression techniques. All inferential tests were carried out at the .05 significance level (p < 0.05). The results suggest that both blockchain enabled transparency of service and traceability of batteries have a positive effect on the overall level of satisfaction of the customers. Blockchain after sale processes reduced the time to resolve grievances, increased the credibility of warranty claims and increased trust between customers and manufacturers; while the traceability of batteries contributed to a sense of safety with the product, made informed decisions about ownership and created brand loyalty for long periods of time. The implications of this research offer EV manufacturers, service aggregators, and policy stakeholders with practical insights into how they can use distributed ledger technologies to enhance post purchase customer experiences within the Indian EV market.