Advances in Consumer Research
Issue 2 : 18-33
Original Article
Timeless Connections Beyond Timepieces: The Role of Digital Experiences in Shaping Consumer Relationships with Luxury Watch Brands on Social Media
1
Associate Professor Management Development Institute (MDI) Gurgaon, Gurugram
Abstract

This study explores the impact of digital experiences on consumer trust, engagement, and shopping behavior within the luxury watch sector, focusing on interactions via official social media channels. By examining the digital brand experience's role in shaping perceptions and loyalty towards luxury watch brands, this research aims to highlight how social media influences luxury brand dynamics in the digital era. Through a structured methodology employing the Partial Least Squares (PLS) approach, this study investigates the relationships between digital brand experience, brand trust, brand engagement, and brand loyalty. Findings suggest that a positive digital brand experience significantly enhances consumer trust and engagement, leading to increased brand loyalty. The study underscores the importance of cohesive online and offline strategies to maintain brand exclusivity and integrity, providing insights for luxury watch brands to optimize their social media presence for improved consumer loyalty

Keywords
Recommended Articles
Original Article
Harnessing the Sun for Rural Transformation: India's Path to Sustainable Development
...
Original Article
Perceived Impact of GST Reforms on Consumer Welfare and Business Operations: A Primary Data Study in India
Original Article
Design and Performance Optimization of a Low-Cost IoT-Based Thermal Imaging System Using MLX90640 and ESP32
...
Original Article
Balancing National Security and Human Rights in Bail Decisions under the Unlawful Activities (Prevention) Act, 1967
Loading Image...
Volume 2, Issue 2
Citations
911 Views
1809 Downloads
Share this article
© Copyright Advances in Consumer Research