Advances in Consumer Research
Issue:6 : 2055-2063 doi: 10.5281/zenodo.18243476
Original Article
The Mediating Effect of Perceived Organizational Support on Competence and Job Performance
 ,
1
Lakshmi Narain College of Technology - MBA, Bhopal, Madhya Pradesh
Abstract

Organizations increasingly recognize that employee performance is influenced not only by individual competence but also by the organizational context in which employees operate. This study investigates the mediating role of perceived organizational support (POS) in the relationship between employee competence and job performance. Drawing upon social exchange theory and organizational support theory, we propose that while competence directly influences job performance, this relationship is significantly mediated by employees' perceptions of organizational support. Using a sample of 312 employees from various service sector organizations, structural equation modeling reveals that POS partially mediates the competence-performance relationship, explaining 41% of the variance in job performance. The findings suggest that organizations seeking to maximize returns on human capital investments must not only develop employee competencies but also create supportive organizational environments. This research contributes to the literature by empirically validating the psychological mechanisms through which competence translates into performance outcomes and offers practical implications for human resource management practices..

Keywords
Recommended Articles
Original Article
Influencer Credibility and Consumer Trust in Fitness Markets: A Meta-Analytical Review.
Original Article
An Analytical Study of ESG Disclosure Trends in Automobile and IT Companies.
Original Article
“An Empirical Study on the Effect of Credit Card Usage on Consumer Purchase Behaviour in Chennai Corporation, Tamil Nadu”.
Original Article
Measuring The Impact Of Service Quality On Customer Satisfaction In Banking Industry Of Jaipur, Rajasthan.
Loading Image...
Volume 2, Issue:6
Citations
787 Views
323 Downloads
Share this article
© Copyright Advances in Consumer Research