Advances in Consumer Research
Issue 4 : 2868-2882
Original Article
Social Media Marketing Activities & Online Shopping Behaviour of Pottery Consumers of Sagar District of Madhya Pradesh: A Framework Study Using PLS SEM
 ,
1
PhD Research Scholar, Department of Business Management, Indira Gandhi National Tribal University, Amarkantak (M.P).
2
Assistant Professor, Department of Business Management, Indira Gandhi National Tribal University, Amarkantak (M.P)
Abstract

Purpose: Present study aims at studying impact of social media marketing activities & user engagement activities (independent variable) on online shopping behavior of pottery consumers (dependent variable) with consumer socialization as mediating variable.

Research Methodology: Exploratory research design and convenience sampling on 85 pottery consumers from Sagar district of Madhya Pradesh were surveyed using structured questionnaire. For further analysis, Smart PLS SEM 4 is used.

Findings: No effect of social media marketing activities on online shopping behavior of pottery consumers was found. User engagement activities are significantly related to consumer socialization & online shopping behavior. The mediating role of consumer socialization results in insignificant effect of turning social media marketing activities and user engagement activities into online shopping behavior of pottery consumers.

Research limitations: Study is limited as the reason behind this insignificant effect such as absence of marketing strategy, lack of basic infrastructure and societal perception about pottery are only quoted.

Practical implications: Increase social media usage can open doors of opportunities to pottery but infrastructure facilities and change in marketing strategy can help pottery products gain their place in the market.

Originality/Value: Previous studies included adoption of social media by pottery producers but the present study talks about how social media marketing activities with consumer socialisation & user engagement activities can influence pottery products.

Keywords
Recommended Articles
Original Article
“Entrepreneurship Development Training and Enterprise Success: The Mediating Role of Entrepreneurial Competencies among RUDSETI Beneficiaries”
Original Article
“Digital Microfinance and Women's Economic Empowerment: An Empirical Study among Women Entrepreneurs in Karnataka”
Original Article
Role of Customers' Perception of Retail Formats in the Formation of Customer Satisfaction: An Empirical Study of Supermarkets in Delhi NCR.
...
Original Article
Impact of Blockchain Based After Sales Service and Battery Traceability on Customer Satisfaction in the Two Wheeler Electric Vehicle Market: Evidence from Bangalore City
Loading Image...
Volume 2, Issue 4
Citations
892 Views
1427 Downloads
Share this article
© Copyright Advances in Consumer Research