Advances in Consumer Research
Issue:6 : 2209-2220
Original Article
Theorizing Brand Loyalty Under Sustainability by Integrating Green Perception, Attitude Towards Sustainability, And Perceived Risks
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1
Asst. Professor, Dept. of Business Administration, Sambalpur University, Odisha, India, PIN Code- 768019
2
PhD Scholar, Dept. of Business Administration, Sambalpur University, Odisha, India, PIN Code- 768005
3
Free-lancing faculty member, dept. of Business Administration, Gangadhar Meher University, Sambalpur, Odisha, India, PIN Code- 768004
Abstract

This study aims to investigate the structural relationship between consumers’ perception, attitude, perceived-risk, and brand loyalty in the area of greenness and sustainability. With the experimental research design, a structured questionnaire is used to collect data from 450 shoppers through online mode and is analyzed using co-variance-based structural equation modelling. Results show that consumers’ green perception positively & significantly influences brand loyalty and their attitude towards sustainability, which in turn put a significant positive effect on their brand loyalty, where the attitude towards sustainability becomes a significant mediator. Moderating role of consumers’ perceived risk is also revealed. The above facts as the novelty of this study can be strategized by organized retailers to accelerate their shoppers’ loyalty towards their green products/brands. Sustainable development of mankind that is possible primarily through green consumption or use, can obtained by adopting the findings of this study referring the implications of this study.

 

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