Insurance Mis-selling and Policyholder Outcomes: Examining the Effects on Satisfaction and Consumer Trust

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Advances in Consumer Research

Issue 5 : 725-733

Original Article

Insurance Mis-selling and Policyholder Outcomes: Examining the Effects on Satisfaction and Consumer Trust

Diptanshu Peter Graham

Vaibhav Dharmadhikari

Harshal Dahake

Central Institute of Business Management Research & Development, Nagpur, City Premier College, Nagpur, Dhanwate National College, Nagpur

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