Advances in Consumer Research
Issue 4 : 644-648
Original Article
Impact of Virtual Training and Digital Knowledge Management on Human Capital Performance in EPC Oil & Gas Projects
 ,
1
Research Scholar, Faculty of Management Studies, Parul University, Vadodara, Gujarat,
2
Associate Professor, Faculty of Management Studies, Parul University, Goa
Abstract

Purpose –  This study analyses the influence of virtual training programs and digital knowledge management systems on human capital performance in Engineering, Procurement, and Construction (EPC) oil and gas projects. The study seeks to evaluate the efficacy of various digital interventions in improving workforce competence, productivity, and project efficiency. 

Design/Methodology/Approach –  This study adopts a qualitative research methodology to explore the influence of virtual training and digital knowledge management on human capital performance within EPC oil and gas projects. Data is collected through semi-structured interviews with a purposive sample of EPC professionals, including project managers, HR specialists, and technical leads. The interviews are designed to elicit in-depth insights into participant experiences, perceptions, and strategies regarding digital learning and knowledge-sharing practices. Thematic analysis is employed to identify patterns, challenges, and best practices emerging from the narratives, providing a rich, contextual understanding of how digital interventions shape workforce performance in dynamic project environments.

Findings reveal a positive association between virtual training and digital information management systems and improved human capital performance. The study underscores that continuous learning, real-time knowledge sharing, and digital competency development contribute to superior project outcomes, fewer errors, and better adaptation to dynamic industry demands. However, obstacles such as barriers to digital adoption and resistance to change are noted. 

Research Implications/Limitations –  The study is limited to EPC oil and gas projects, and findings may not be entirely generalisable to other industries. Additionally, technical improvements and organisational preparation levels may alter the effectiveness of digital interventions over time. Future studies should explore longitudinal studies and industry-wide benchmarking. 

Practical Implications – The study delivers practical insights for EPC organisation HR professionals and project managers to optimise virtual training and knowledge management methods. Organisations can embrace digital learning ecosystems to strengthen employee skillsets, foster knowledge retention, and improve project execution. 

Originality/Value –  This research contributes to the expanding discourse on digital transformation in human capital development within the oil and gas business. By combining a mixed-methods approach, the study gives empirical evidence on the significance of virtual training and digital knowledge management in resolving skill gaps and boosting worker agility in EPC projects. 

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