Advances in Consumer Research
Issue 8 : 55-62
Original Article
Consumer Protection in India's Real Estate Sector: Evaluating the Effectiveness of the Real Estate (Regulation and Development) Act, 2016 and the Consumer Protection Act, 2019
 ,
1
Assistant Professor and Ph.D. Scholar, Dr. Vishwanath Karad MIT–World Peace University, Pune, Maharashtra, India.
2
Research Supervisor and Assistant Professor, School of Law, Dr. Vishwanath Karad MIT–World Peace University, Pune, Maharashtra, India.
Abstract

The Indian real estate sector has historically been characterized by project delays, misleading advertisements, lack of transparency, and inadequate grievance redressal mechanisms, exposing homebuyers to significant financial and legal risks. To address these challenges, the Government of India enacted the Real Estate (Regulation and Development) Act, 2016 (RERA), which established Real Estate Regulatory Authorities to promote transparency, accountability, mandatory project registration, and speedy dispute resolution. Subsequently, the Consumer Protection Act, 2019 (CPA 2019) strengthened consumer rights by introducing provisions relating to unfair trade practices, product liability, mediation, and the Central Consumer Protection Authority (CCPA). Together, these legislations provide complementary remedies for consumers in the real estate sector. This paper critically evaluates the effectiveness of RERA and the Consumer Protection Act, 2019 in safeguarding the interests of homebuyers in India. It examines the statutory framework, judicial developments, and regulatory mechanisms governing consumer protection in real estate transactions. The study adopts a doctrinal research methodology based on an analysis of statutes, judicial decisions, regulatory reports, and scholarly literature. It identifies the strengths of the existing legal framework, including enhanced transparency, promoter accountability, and specialized dispute resolution, while also highlighting challenges such as inconsistent implementation across States, delays in enforcement, and overlapping jurisdiction between RERA authorities and consumer commissions. The study concludes that although RERA and the Consumer Protection Act, 2019 have substantially improved consumer protection in India's real estate sector, stronger institutional coordination, effective enforcement, and greater regulatory uniformity are essential to ensure timely justice and restore consumer confidence in the real estate market

Keywords
Recommended Articles
Original Article
Digital Literacy in Higher Education: Preparing Students for Future Workplaces
...
Original Article
The Impact of Code of Conduct on Medical Representative’s Behavior in Saudi Arabia
...
Original Article
From Geopolitical Shifts to Global Sustainability: Management Challenges in a Reordered World Economy
Original Article
Effectiveness of DCCB–SHG Linkages in Promoting Financial Inclusion among Rural Households in Vizianagaram
Original Article
Adoption of OTT and Acceptance of Product Placement: A Systematic Review of Changing Viewer Preferences in India
Loading Image...
Volume 3, Issue 8
Citations
12 Views
8 Downloads
Share this article
© Copyright Advances in Consumer Research