Advances in Consumer Research
Issue 1 : 1199-1204
Original Article
The Impact of Digital Human Resources on Sustainable Business Development: From the Practice of the Textile and Garment Industry in Hanoi city
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1
VNU University of Economics and Business (VNU-UEB), Hanoi, Vietnam
2
University of Labor and Social Affairs (ULSA), Hanoi, Vietnam
Abstract

In the context of increasingly profound digital transformation, developing a digital workforce is considered a crucial condition for businesses to achieve sustainable development goals, especially for labor-intensive industries. This study analyzes the impact of the digital workforce on sustainable business development in the context of the textile and garment industry in Hanoi. Based on the theoretical framework of human capital and sustainable business development, the study applies a quantitative approach with survey data collected from textile and garment businesses operating in Hanoi. The relationship between the digital workforce and sustainable business development is tested through structural relationship modeling. The research results show that digital human resources have a positive and significant impact on the sustainable development of businesses, while also affecting economic, social, and environmental aspects to varying degrees. The impact on the social aspect is the most pronounced, followed by the economic and environmental aspects. Based on the empirical results, the study proposes management and policy implications to promote the development of digital human resources in line with the sustainable development orientation of textile and garment businesses in the context of current digital transformation.

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