Advances in Consumer Research
Issue 2 : 887-894
Original Article
Strategic Marketing in the Digital Age: Bridging Consumer Behavior and Brand Innovation
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1
Associate Professor, Faculty of Management Science, Dept of M&H, Mahatma Gandhi Institute of Technology, Hyderabad, Telangana.
2
Assistant Professor, Department of commerce, Dr Shakuntala Misra National Rehabilitation University Lucknow-226017.
3
Faculty of Business Administration, Ho Chi Minh City University of Foreign Languages - Information Technology, Vietnam
4
Assistant Professor, PES's Modern Institute of Business Management, Pune.
5
Assistant Professor, Department of MBA, Aditya University, Surampalem.
6
Assistant Professor, School of Business and Management, CHRIST University Bangalore, Karnataka.
Abstract

The marketing environment has been completely transformed as a result of digital transformation in today's hyperconnected world, which has been responsible for changing the interaction between businesses and consumers.  The ways in which firms can strategically bridge insights about consumer behavior with brand innovation in order to succeed in a market that is now undergoing fast change.  Using artificial intelligence (AI), big data, the internet of things (IoT), and emerging technologies like augmented reality (AR/VR), chatbots, and blockchain, it investigates the historical transition from traditional marketing to digital marketing. The understanding of modern consumer behavior, including the growing demands for individualized and seamless experiences across a variety of digital touchpoints, is a primary focus of the organization.  By utilizing data analytics, social listening, and journey mapping, organizations have the ability to discover actionable insights that may create meaningful engagement and innovation that is centered on the consumer perspective. The ways in which firms can employ agile development, co-creation, and feedback loops in order to match their product and service offerings with the requirements of their customers.  Brands are able to optimize their campaigns and offer hyper-targeted content at scale when they integrate customer relationship management (CRM) systems and marketing automation solutions.

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