Advances in Consumer Research
Issue 1 : 1574-1585
Original Article
Organizational Citizenship and Employee Engagement: The Mediating Role of Organizational Climate
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Department of Business Administration University of Professional Studies, Accra
Abstract

The purpose of this research is to investigate the therapeutic potential of the Bontok Chaw-es This study examines the interplay between Organizational Citizenship Behaviour (OCB), Employee Engagement (EE), and Organizational Climate (OC), focusing on their dynamics within corporate organizations in Ghana. Drawing from organizational and behavioural theories, the research employs a quantitative methodology, surveying employees across the banking, manufacturing, and hospitality sectors in the Greater Accra region. Key findings reveal that OCB positively impacts EE, with OC serving as a significant mediator in this relationship. The study underscores the importance of fostering a conducive organizational climate to enhance employee engagement and promote proactive behaviours that drive organizational success. Practical implications suggest that organizations should prioritize creating supportive environments, leveraging effective HRM strategies, and fostering open communication to achieve sustainable competitive advantages

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