Advances in Consumer Research
Issue 4 : 2142-2150
Original Article
Mindfulness, Digitization, and Employee Well-being: The Critical Role of Supportive Supervisor Communication
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1
MDI Gurgaon
2
School of Business, Sushant University, Gurgaon,
Abstract

With the increasing use of technology in the workplace, digitization has become a fundamental aspect of modern organizations. While digitization has increased efficiency and productivity, it has also led to increased stress levels among employees. As a result, organizations are seeking ways to promote employee well-being. One way to achieve this is through mindfulness training, which has been shown to reduce stress and improve well-being. However, it is unclear whether the effect of mindfulness on employee well-being is mediated by supportive supervisor communication or moderated by workplace digitization. Therefore, this research explores the direct effect of mindfulness on employee well-being moderated by workplace digitization, as well as the indirect effect of mindfulness on well-being through the mediation of a supportive supervisor. The attention restoration theory posits that attention wavers and requires effort to focus. In this study we examine the regulation of attention using mindfulness to sustain attentiveness and positive effect. 278 responses collected from a survey were analysed to arrive at the relationships. The findings reveal that while mindfulness does not directly impact employee well-being significantly, supportive supervisor communication serves as a key mediator, demonstrating a moderate to strong positive effect on employee well-being. In addition, workplace digitization emerges as a significant moderator, weakening the relationship between mindfulness and well-being as digital technologies become more pervasive. Organizations should focus on developing supportive supervisory communication skills while carefully considering the potential drawbacks of excessive digitization

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