Advances in Consumer Research
Issue 4 : 2508-2524
Original Article
Examining the Influence of Perceived Risk on Online Purchase Intention: A Structural Equation Modelling Study Leveraging Multigroup Analysis
1
Assistant Professor (Sr.) Lal Bahadur Shastri Institute of Management Delhi, India
Abstract

Nowadays, online shopping is a necessary component of modern life, allowing consumers to conveniently buy products and services. But, with the ease and convenience come certain risks that consumers experience. This research investigates the relationship between perceived risks and intention to purchase online, while also exploring how sociodemographic variables influence individuals' risk perceptions. Using a survey and structural equation modeling, the analysis of 308 participants across India identifies significant impacts of delivery, financial, and security risks on consumers' purchase intentions. Concerning the moderating impact of sociodemographic factors, only gender exhibited a moderating effect, while age and income did not influence the risk-intention relationship. These findings offer practical guidance for e-commerce players to mitigate consumer concerns and promote online shopping confidence

Keywords
Recommended Articles
Original Article
Career Optimism through Career Adaptability and Psychological Capital
...
Original Article
Behavioral Finance Insights Shaping Risk Perception and Investment Decisions in Volatile Financial Markets
...
Original Article
Scholarship On Biomedical and Health Informatics Education
Original Article
Imitation And Simulation: Poetry And the Virtual Worlds of Ai and Social Media
Loading Image...
Volume 2, Issue 4
Citations
494 Views
1396 Downloads
Share this article
© Copyright Advances in Consumer Research