Advances in Consumer Research
Issue 4 : 570-588
Original Article
Effect Of Social Media Marketing Dimensions And Self-Congruity On Consumers' Brand Attachment In The Grocery Industry: Social Well-Being As A Mediator
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University of Professional Studies, P.O. Box LG 149, Legon, Accra, Ghana,
Abstract

The purpose of this study was to examine the effects of the social media marketing dimension and the three dimensions of self-congruity on brand attachment, while addressing the scarcity of empirical research in Sub-Saharan Africa and contributing new insights from Ghana to the theory and literature on social media marketing, self-congruity, and brand attachment. Data were collected from visitors to one of Ghana's largest grocery shops via a quantitative online survey. After obtaining the desired responses, the data were analysed using Smart PLS 4. The results confirmed the significance of self-congruity in predicting brand attachment. Above all, the findings showed that social media marketing features have a positive effect on brand attachment. The results also confirmed that social well-being mediates the associations between interactivity and informativeness and brand attachment. Theoretically, this paper advances the current literature by exploring the mediating effect of social well-being among four features of social media marketing and brand attachment, offering new empirical insights from Ghana, given that earlier research of this nature in sub-Saharan Africa is scarce

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