Advances in Consumer Research
Issue 3 : 525-530
Original Article
Driving Operational Excellence through Lean Six Sigma
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1
Research Scholar, Faculty of Management Studies and Research, Aligarh Muslim University
2
Associate Professor, Department of Management, Faculty of Management Studies and Research, Aligarh Muslim University
3
Associate Professor, Department of Mechanical Engineering, National Institute of Technology Calicut
Abstract

This paper aims to elucidate the significance of business process improvement (BPI) through Lean Six Sigma in Indian SMEs, exploring the challenges they face, the potential benefits of such methodologies, and the broader implications for different manufacturing sector. A survey was carried out for understanding the adoption and implementation of Lean Six Sigma tools and techniques in Indian SME’s working in the furniture, footwear, food processing and steel manufacturing industries. Around 431 responses were collected through a questionnaire and the data was collected based on various aspects. This paper deals with certain specific questions from the questionnaire namely to understand the adoption and implementation of Lean Six Sigma (LSS) tools and techniques in Indian SMEs working in the furniture, footwear, food processing, and steel manufacturing industries and to study organizational factors like top management commitment, resource allocation, and organizational culture that impact the success of LSS practices in specified industries. The research further emphasized that according to a survey 84% of the organisations are reporting that they have adopted the tools and methodologies of Lean Six Sigma, which have gained widespread recognition to the quality programs of today. For Small and Medium Enterprises, regular awareness programs should be conducted to acclimatize them to the concepts of Lean Six Sigma (LSS). In fact, this research found that people had low levels of familiarity with the technology even with widespread adoption. Observation is crucial and aids in better implementation

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