Advances in Consumer Research
Issue:6 : 2974-2981
Original Article
Strategic Convergence of Accounting Systems and Supply Chain Operations: Implications for Consumer-Centric Decision Making
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1
Research Scholar, School of Law Sun Rise University, Alwar, Rajasthan, India.
2
Assistant Professor, Department of MBA Marketing, Gujarat Technological University,
3
Assistant Professor, Department of Ophthalmology, University of the Armed Forces ESPE.
4
Research Scholar, Department of Management, Suresh Gyan Vihar University.
5
Assistant Professor, Christ Business School, Christ College of Science and Management, Malur, Bengaluru North University.
6
Assistant Professor, Department of Commerce, KL (Deemed to be University), Guntur, Andhra Pradesh.
Abstract

Strategic convergence of accounting systems and supply chain operations is examined in this study to elucidate its role in strengthening consumer-centric decision-making processes. As businesses shift towards consumer-driven models, aligning these two traditionally separate functions becomes critical for improving responsiveness to consumer needs and operational efficiency. The research investigates how integrating accounting systems with supply chain processes enables businesses to optimize resource allocation, improve financial forecasting, and ensure real-time responsiveness to market demands. By adopting Enterprise Resource Planning (ERP) systems and leveraging technologies such as AI and machine learning, organizations can streamline operations and align their strategies with evolving consumer preferences. This integration not only enhances consumer satisfaction but also leads to greater operational agility and competitive advantage. The findings underscore the importance of fostering transparency, leveraging real-time data, and maintaining a customer-focused approach to business operations. However, challenges such as organizational resistance and technology gaps remain, necessitating continued research on overcoming these barriers to fully realize the benefits of system convergence. The study contributes to the existing literature by providing a comprehensive framework for integrating accounting and supply chain systems and offering practical insights for businesses aiming to improve both operational performance and consumer loyalty.

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