Advances in Consumer Research
Issue 4 : 387-403
Original Article
Mainstream Fatigue: A Novel Psychological Mechanism for Understanding Brand Switching
 ,
1
School of Management, Shanghai University of International Business and Economics, Room 216, Le Qun Building, 1900 Wen Xiang Road, Songjiang, Shanghai, China
2
School of Management, Shanghai University of International Business and Economics
Abstract

Brand loyalty is a core asset for businesses, yet consumers often switch brands even when no critical issues arise with their habitual brand. Traditional theories fail to fully explain this phenomenon. This study introduces "mainstream fatigue," a psychological effect wherein prolonged exposure to a brand leads to diminished interest and a desire for novelty. Through three empirical studies (N = 1031), we demonstrate that cognitive satiation directly drives brand switching by reducing interest in a brand's functional attributes, while emotional satiation influences brand switching through its interaction with cognitive satiation. Mainstream fatigue mediates the effect of cognitive satiation on brand switching, highlighting the depletion of psychological resources. Furthermore, brand inertia mitigates switching behaviors by counteracting mainstream fatigue. This research provides a dynamic perspective on brand loyalty, extends theories of brand switching, and offers actionable strategies for improving brand management and customer retention in competitive markets...

Keywords
Recommended Articles
Research Article
Optimization of Material Logistics in Civil Engineering Supply Chains: A Case Study Approach
...
Published: 11/09/2025
Original Article
Investigating the Cause–Effect Relationship Between Marketing Strategies and Purchase Intentions for Healthy Food Products
Original Article
Measuring the Service Quality of Indian Cryptocurrency Apps Using Text Mining & SERVQUAL Metrics
Original Article
The New Marketing Radar: Social Listening in Action
Loading Image...
Volume 2, Issue 4
Citations
85 Views
96 Downloads
Share this article
© Copyright Advances in Consumer Research