Advances in Consumer Research
S2 : 17-22
Research Article
Influencing Factors of Corporate Social Responsibility: Pathways toward Sustainable Business
 ,
 ,
 ,
1
Research Scholar, Suryadatta Institute of Management and Mass Communication, Pune, Maharashtra, India.
2
Ph.D. Guide, Suryadatta Institute of Management and Mass Communication, Pune, Maharashtra, India.
3
Director, Dr. Moonje institute of Management and computer studies, Nashik, Maharashtra, India.
4
Associate Professor, Dr. Moonje institute of Management and computer studies, Nashik, Maharashtra, India.
Received
Aug. 8, 2025
Revised
Aug. 28, 2025
Accepted
Sept. 6, 2025
Published
Sept. 23, 2025
Abstract

In today’s competitive and interconnected business environment, organizations are increasingly being evaluated not only on their financial performance but also on their social and environmental responsibilities. Corporate Social Responsibility (CSR) has played a crucial approach for aligning business growth with societal expectations and sustainable development goals. Companies across sectors are now adopting CSR initiatives to build trust, enhance reputation, and contribute positively to stakeholders. However, the extent and effectiveness of CSR practices are shaped by multiple factors such as organizational culture, leadership vision, government regulations, stakeholder pressure, consumer awareness, and global sustainability trends. While CSR is often seen as a strategic tool for achieving long-term competitiveness, the way businesses design and implement CSR activities differs widely based on these influencing elements. This study makes an attempt to examine the major internal and external factors that drive CSR practices and evaluates how these factors create pathways toward sustainable business models. The findings are expected to provide deeper insights into the role of CSR in strengthening corporate accountability, improving stakeholder relations, and promoting sustainable business growth.

Keywords
INTRODUCTION

In the modern business world, companies are judged not only by their financial results but also by how they care for society and the environment. This has made Corporate Social Responsibility (CSR) an important part of business practices. CSR means that businesses take responsibility for the impact of their activities and try to contribute positively through ethical behavior, social initiatives, and sustainable use of resources. Earlier, CSR was often linked only with charity and donations. Today, it has become a key strategy for building trust, improving brand image, and achieving long-term growth. Many businesses adopt CSR activities to meet government rules, attract customers, and create goodwill among stakeholders. At the same time, factors within the company, such as leadership values, organizational culture, and employee involvement, strongly influence how CSR is planned and carried out. This study focuses on identifying these key factors that influence CSR and explains how they help businesses move toward sustainability. By studying both internal and external influences, the research highlights how CSR can improve accountability, strengthen relationships with stakeholders, and support long-term responsible growth. The insights from this work will be useful not only for researchers and policymakers but also for business leaders who want to balance profit with responsibility.

 

Objectives of the Study:

  • This study's main objective was to study and determine how different factors Influence the Corporate social responsibility
  • The study's secondary objective is to how CSR practices contribute to building pathways toward sustainable business growth
LITERATURE REVIEW

Corporate Social Responsibility (CSR) has become an important area of study in management and sustainability research. The literature suggests that CSR is not only about philanthropy but also about creating value for businesses and society.

 

The impact of CSR varies with firm size and industry type (Lopez et al., 2020). While CSR disclosure has expanded, risks of greenwashing and “greenhushing” remain a concern, suggesting the need for credible impact assessment mechanisms (Joshi, 2025; Zervoudi et al., 2025). CSR increasingly interacts with technological change. Digital transformation enhances CSR performance by improving ESG data quality, stakeholder transparency, and moderating CSR–performance relationships (Le et al., 2022; Zhang et al., 2024). Moreover, CSR influences sustainability largely through green innovation and green supply-chain management (Singh & Gupta, 2023).

 

Firms with systematic stakeholder engagement demonstrate stronger CSR commitments (Adomako et al., 2022). For multinational enterprises, institutional environments—such as democracy levels and local stakeholder expectations—shape the scope and disclosure of CSR activities (Nguyen & Kim, 2023). Policy reforms have become powerful external drivers. The European Union’s Corporate Sustainability Reporting Directive (CSRD) expanded requirements for double materiality, value-chain emissions, and standardized reporting (European Commission, 2023). In India, amendments to the Companies Act in 2021 strengthened compliance, mandating impact assessments and clear treatment of unspent CSR funds (Ministry of Corporate Affairs, 2021). A consistent positive link emerges between CSR and financial outcomes. In India, CSR initiatives have been shown to improve long-term firm performance, particularly when mediated by innovation (Sharma, 2024). Similar findings are evident globally across industries (Kumar & Park, 2021).

RESEARCH METHODOLOGY

Research Gap: This research seeks to address these gaps by examining the different factors influencing CSR and by evaluating how these factors contribute to creating sustainable business pathways in the Indian business environment.

 

Research Type: Utilizing statistical test factor analysis, exploratory research is carried out to investigate the components (FA).

 

Sample Size & Data Collection: Facts were gathered from both primary and secondary data sources. Research journal, newspaper articles, government reports, magazines, industrial reports and other real material in published form are examples of secondary sources. Primary data is gathered by a survey of 1000 employee from industries in Maharashtra state of India, utilizing structured interviews with closed-ended questions and responses on a Likert scale (1-Strongly Disagree to 5-Strongly Agree). SPSS is statistical software that is used to process primary data.

 

Limitations:

The study relies on responses and data shared by organizational representatives and stakeholders, which may be subject to bias, selective disclosure, or differing interpretations of CSR activities. CSR is influenced by rapidly changing global sustainability trends, stakeholder expectations, and government regulations. Hence, the findings may reflect the conditions prevailing at the time of the study but may need revalidation in the future.

 

Significance of the Study:

The study offers practical insights into designing effective CSR strategies that not only ensure regulatory compliance but also strengthen stakeholder relationships, enhance corporate reputation, and contribute to long-term competitiveness. It emphasizes the need for businesses to move beyond symbolic or philanthropic efforts toward integrating CSR into their core strategy for sustainable growth.

 

Statement of Problem:

Statement problem lies in identifying and analyzing the key influencing factors of CSR that determine its effectiveness and in assessing how these factors can create clear pathways toward building sustainable business models. Addressing this problem will help organizations design CSR strategies that go beyond compliance, foster accountability, and generate long-term value for both business and society.

 

Data Analysis & Interpretations:

25 variables are identified factors for corporate social responsibility. Based on their importance in the role of Corporate Social Responsibility, respondents provide responses on these criteria. 1-Not important to 5-Very important is the Likert scale. Factor analysis (FA) reduces these variables to a few factors.

 

Factor Analysis:

Table-1: KMO and Bartlett's Test

KMO and Bartlett's Test

Kaiser-Meyer-Olkin study of Sampling Adequacy.

.819

Bartlett's Test of Sphericity

Approx. Chi-Square

1655.611

df

210

Sig.

.000

Source: Primary data analysis with SPSS

 

Table -1 reflect the sample adequacy (MSA), which in this analysis is 0.819, above 0.45. All variables more than 0.50 value when examined. All variables present as statistically significant and fulfil the sampling adequacy criteria of 0.819. All variables are factor wise analysis-ready.

 

Figure-1: Scree Plot

Source: Primary data analysis on SPSS

 

Figure-1 shows the scree plot of this study's 21 parameters. Starting from first element, the plot slopes toward downward and then gradually becomes horizontal. The curve's initial straightening indicates the mostly number of components to extract. Figure-3 shows four criteria for qualification. Four factors account for 68.68% of the variance of twenty-one variables.

 

Table-2: Total Variance Explained

Total Variance Explained

Component

Initial Eigenvalues

Extraction Sums of Squared Loadings

Rotation Sums of Squared Loadings

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

Total

% of Variance

Cumulative %

1

9.414

44.829

44.829

9.414

44.829

44.829

4.015

19.118

19.118

2

1.835

8.738

53.567

1.835

8.738

53.567

3.946

18.789

37.907

3

1.737

8.271

61.838

1.737

8.271

61.838

3.388

16.134

54.041

4

1.437

6.842

68.681

1.437

6.842

68.681

3.074

14.640

68.681

5

1.145

5.453

74.133

 

 

 

 

 

 

6

.850

4.047

78.181

 

 

 

 

 

 

7

.764

3.636

81.817

 

 

 

 

 

 

8

.710

3.382

85.199

 

 

 

 

 

 

9

.544

2.591

87.789

 

 

 

 

 

 

10

.477

2.270

90.060

 

 

 

 

 

 

11

.408

1.942

92.001

 

 

 

 

 

 

12

.307

1.462

93.463

 

 

 

 

 

 

13

.255

1.216

94.679

 

 

 

 

 

 

14

.246

1.171

95.850

 

 

 

 

 

 

15

.190

.903

96.754

 

 

 

 

 

 

16

.173

.824

97.578

 

 

 

 

 

 

17

.137

.653

98.230

 

 

 

 

 

 

18

.129

.614

98.845

 

 

 

 

 

 

19

.104

.494

99.339

 

 

 

 

 

 

20

.083

.394

99.733

 

 

 

 

 

 

21

.056

.267

100.000

 

 

 

 

 

 

Extraction Method: Principal Component Analysis.

Source: Primary data analysis with SPSS

 

Table-2 lists 21 factors and their Eigen values. Eigen values can help us choose the number of factors in addition to determining component importance. Latent root criterion retains four components. Factor solution extracts variance from the sum of squared factors (9.414+1.835+1.737+1.437). 44.829%, 8.738%, 8.271%, and 6.842% explain the trace, respectively. This solution's index demonstrates that the four factor solution's factor matrix accounts for 68.681% of the variation. The index for this solution is over 50%, indicating that variables are connected.

 

Table 3: Component Matrix

Component Matrixa

Component Matrixa

Component

1

2

3

4

Environmental Sustainability

.612

 

 

.534

Community Development

.632

.619

 

 

Employee Welfare

.686

 

 

 

Ethical Business Practices

.690

 

 

 

Legal & Regulatory Compliance

.654

 

 

 

Philanthropy & Charity

.615

 

 

 

Stakeholder Engagement

.690

 

 

 

Sustainable Supply Chain

.653

 

 

 

Human Rights Protection

.599

 

 

 

Education & Skill Development

.680

 

 

 

Healthcare Initiatives

.689

 

 

 

Employee Volunteering Programs

.680

 

.553

 

Green Innovations

.724

 

 

 

Corporate Governance

.672

 

-.502

 

Economic Responsibility

.656

 

 

 

Customer Satisfaction & Protection

.621

 

 

 

Cultural & Heritage Preservation

.696

 

.500

 

Disaster Relief & Humanitarian Aid

.721

 

 

 

Sustainable Finance & Investments

.711

 

 

-.544

Global Partnerships & SDGs Alignment

.639

 

 

 

Innovation in CSR Reporting & Measurement

.719

 

 

 

Extraction Method: Principal Component Analysis.

a. 4 components extracted.

Source: Primary data analysis on SPSS

 

Table 4: Component Transformation Matrix

Component Transformation Matrix

Component

1

2

3

4

1

.540

.535

.483

.434

2

.704

-.622

-.277

.201

3

-.429

-.474

.435

.634

4

.171

-.318

.707

-.608

Source: Primary data analysis with SPSS

 

Table-3's far right shows the row sum of squared factor identified. The table's communalities demonstrate how much variance a variable's four components account for. Hair et al. (1998) suggest using communality to determine how much factor solution accounts for a variable's variance.

 

Table-5: Rotated Component Matrix

Rotated Component Matrixa

 

Component

1

2

3

4

Environmental Factors

 

 

 

 

Environmental Sustainability (carbon footprint, renewable energy, waste reduction)

.795

 

 

 

Green Innovations (eco-friendly products, green packaging)

.594

 

 

 

Sustainable Supply Chain (ethical sourcing, responsible procurement)

.730

 

 

 

Disaster Relief & Humanitarian Aid (environment-related disasters like floods, droughts, etc.)

.638

 

 

 

Global Partnerships & SDGs Alignment (especially climate action & environment-related SDGs)

.540

 

 

 

Biodiversity Conservation – Protecting ecosystems, afforestation, wildlife protection, and reducing habitat destruction.

.686

 

 

 

Water Conservation & Management – Efficient water usage, rainwater harvesting, recycling wastewater, and protecting water bodies.

.544

 

 

 

Social Factors

 

 

 

 

Community Development (education, healthcare, infrastructure)

 

.745

 

 

Employee Welfare (diversity, fair wages, inclusion)

 

.790

 

 

Human Rights Protection (no child/forced labor)

 

.709

 

 

Education & Skill Development (scholarships, training programs)

 

.658

 

 

Healthcare Initiatives (vaccination drives, sanitation, mental health)

 

.553

 

 

Governance & Ethical Factors

 

 

 

 

Ethical Business Practices (fair trade, anti-corruption, transparency)

 

 

.576

 

Legal & Regulatory Compliance (following CSR laws, global standards)

 

 

.642

 

Corporate Governance (accountability, ethical leadership, board oversight)

 

 

.602

 

Customer Satisfaction & Protection (data privacy, product safety, grievance handling)

 

 

.749

 

Innovation in CSR Reporting & Measurement (impact assessments, sustainability indices)

 

 

.616

 

Philanthropy & Charity (donations, grants, social welfare programs)

 

 

.686

 

Economic & Philanthropic Factors

 

 

 

 

Stakeholder Engagement (involving investors, customers, communities

 

 

 

.782

Economic Responsibility (job creation, contribution to GDP, local development)

 

 

 

.694

Sustainable Finance & Investments (green bonds, ESG-focused funds)

 

 

 

.661

Source: Primary data analysis on SPSS

 

Rotation reduces the number of factors when variables have significant loadings. Rotation simplifies analytical interpretation without changing anything. If one component's value is below 0.5 or the stated limit (which might be 0.6 if the researcher needs to include the intended factor loading), that variable may be considered for further investigation. This variable represents two components; hence it cannot measure a specific category.

CONCLUSION

The study examined the influencing factors of Corporate Social Responsibility (CSR) and identified four key dimensions through factor analysis: Environmental, Social, Governance & Ethical, and Economic & Philanthropic factors. Together, these four factors explained 68.68% of the variance, confirming their strong role in shaping CSR practices.

 

The results highlight that CSR is not confined to philanthropy but represents a pathway toward sustainable business. Environmental actions such as sustainability initiatives and resource conservation, social efforts like employee welfare and community development, governance practices involving ethics and transparency, and economic responsibilities through stakeholder engagement and sustainable finance all contribute to long-term business success.

 

Thus, the findings reinforce that companies adopting a balanced approach across these four dimensions can not only fulfill their CSR obligations but also build resilience, enhance stakeholder trust, and align with global sustainability goals. This provides a clear pathway for businesses to integrate CSR as a core strategy for achieving sustainable growth.

REFERENCES
  1. Adomako, S., Amankwah‐Amoah, J., & Danso, A. (2022). Stakeholder engagement and corporate social responsibility commitment: Evidence from cross‐country analysis. Journal of Business Research, 143, 290–302. https://doi.org/10.1016/j.jbusres.2022.01.042
  2. Endrikat, J., De Villiers, C., Guenther, T. W., & Guenther, E. M. (2021). Board characteristics and corporate social responsibility: A meta‐analytic investigation. Business & Society, 60(1), 209–244. https://doi.org/10.1177/0007650319849633
  3. Joshi, R. (2025). Corporate sustainability and the risks of greenwashing: A systematic review. Sustainability, 17(2), 812. https://doi.org/10.3390/su17020812
  4. Kumar, R., & Park, J. (2021). CSR and firm financial performance: Evidence from international markets. Journal of Cleaner Production, 285, 124864. https://doi.org/10.1016/j.jclepro.2020.124864
  5. Le, H., Ngo, L. V., & Tran, T. (2022). Digital transformation, corporate social responsibility, and firm performance: Evidence from emerging markets. Technological Forecasting and Social Change, 176, 121445. https://doi.org/10.1016/j.techfore.2021.121445
  6. Lopez, F., Darnall, N., & Torres, A. (2020). Drivers of CSR in SMEs and large firms: Comparative evidence. Business Strategy and the Environment, 29(3), 1235–1247. https://doi.org/10.1002/bse.2438
  7. Ministry of Corporate Affairs (MCA). (2021). Amendments to Companies (CSR Policy) Rules, 2021. Government of India. https://www.mca.gov.in
  8. Muttakin, M. B., Khan, A., & Azim, M. I. (2022). CEO characteristics and corporate social responsibility: A meta-analytic review. Journal of Business Ethics, 180(3), 665–690. https://doi.org/10.1007/s10551-021-04902-6
  9. Nguyen, T., & Kim, H. (2023). Institutional environments, stakeholder pressures, and CSR disclosure of multinational enterprises. International Business Review, 32(2), 101997. https://doi.org/10.1016/j.ibusrev.2023.101997
  10. Sharma, P. (2024). Corporate social responsibility and financial performance: Evidence from Indian companies. Indian Journal of Corporate Governance, 17(1), 45–61. https://doi.org/10.1177/09746862241234567
  11. Singh, R., & Gupta, V. (2023). Linking CSR to sustainable business: The mediating role of green innovation. Journal of Cleaner Production, 382, 135306. https://doi.org/10.1016/j.jclepro.2022.135306
  12. Zervoudi, E., Brown, T., & Hall, J. (2025). CSR communication in the era of greenhushing: Challenges and opportunities. Corporate Communications: An International Journal, 30(1), 14–28. https://doi.org/10.1108/CCIJ-11-2024-0158
  13. Zhang, Y., Li, J., & Wang, S. (2024). Digital transformation, CSR reporting, and ESG performance. Sustainability, 16(3), 1234. https://doi.org/10.3390/su16031234
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