Advances in Consumer Research
Issue 3 : 218-224
Original Article
Industry 5.0 and Consumer-Centric Food Delivery: Exploring the Evolution of Cloud Kitchen Models
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1
Assistant Professor Shri Vaishnav Institute of Management and Science, Indore, (M. P.)
2
Assistant Professor Medicaps University, Indore
3
Assistant Professor Shri Vaishnav Vidyapeeth Vishwavidyalya, Indore, (M. P.)
Abstract

Industry 5.0 is a new stage of industrialization that is focused on how to merge new digital technologies with a humanistic approach. The emergence of technology-facilitated food delivery systems and innovative business models like cloud kitchens are some of the ways this paradigm has played an important role in the food service industry. Cloud kitchens, working mainly on the digital platform, as well as online delivery services, have altered the way traditional food service is conducted with the emphasis on efficiency, personalization, and the improved consumer experience. The paper presents the history of the development of cloud kitchen models in the context of Industry 5.0, emphasizing the impact of technological advances, including artificial intelligence, Internet of Things (IoT), data analytics, and drone delivery on consumer-centric food delivery systems. The case study approach will be used in the research by investigating Curefoods Pvt. Ltd. and its collaboration with Skye air mobility that evidences the incorporation of modern delivery technologies within the cloud kitchen ecosystem. The outcomes show that Industry 5.0 technology implementation in cloud kitchens has a positive impact on operational efficiency, reduces delivery time, and increases the transparency of supply chains and consumer satisfaction because of faster and more personalized services. The research points to the increased significance of technology-driven, consumer-focused models of food delivery and indicates that cloud kitchens are likely to become a central point of the formation of the digital food service industry in the future.

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Volume 3, Issue 3
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