Advances in Consumer Research
Issue 4 : 1128-1132
Original Article
HR Interventions for Mental Wellness: Evolving Role of CHROs in Employee Support Programs
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1
Management Development Institute, Murshidabad, West Bengal
2
Assistant Professor, K.R.Mangalam University, Gurugram, Haryana
Abstract

The rise in mental health concerns within professional environments—particularly in the aftermath of the COVID-19 pandemic—has prompted organizations to rethink their approach to employee well-being. Today, Chief Human Resource Officers (CHROs) are playing a central role in leading initiatives aimed at enhancing mental wellness, moving beyond traditional administrative duties. This study investigates the shifting responsibilities of CHROs in promoting psychological well-being at work, presents impactful HR strategies, and outlines cross-industry practices that contribute to safe and emotionally supportive workplaces. As awareness increases regarding the deep influence of mental health on productivity, retention, and organizational morale, the paper explores strategic models, technological solutions, and leadership-centered interventions. It further includes examples from prominent companies and offers practical insights to navigate obstacles such as stigma, effectiveness evaluation, and restricted access to mental health services. This research ultimately underscores the urgency of adopting an empathetic, comprehensive, and evidence-based HR approach to prepare organizations for future challenges.

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