Advances in Consumer Research
Issue 1 : 1264-1268
Original Article
Feasibility and Accessibility of e Governance in the District Judiciaries of Northeast India
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1
Martin Luther Christian University, Shillong, Meghalaya, India,
Abstract

E-governance in India has progressively emphasized the use of digital systems to strengthen transparency, administrative efficiency, and public access to government services, with judicial administration becoming a key area of reform. Within this broader agenda, the e-Courts Mission Mode Project (MMP), especially its Phase III rollout, aims to advance judicial digitalization and promote inclusive access to justice. This study examines both the feasibility covering infrastructural readiness, policy support, and institutional capacity and the accessibility of e-Courts in the North-Eastern Region (NER) of India, including Assam, Arunachal Pradesh, Manipur, Meghalaya, Mizoram, Nagaland, Sikkim, and Tripura. Factors such as literacy levels, linguistic diversity, socio-economic conditions, and cultural contexts are considered. Using evidence from Parliamentary committee reports, Government of India Phase III planning documents, High Court ICT status reports, and an evaluation conducted by the National Council of Applied Economic Research (NCAER), the study identifies key challenges, evolving practices, and region-specific approaches. The findings highlight that effective digital justice requires more than technological infrastructure; it depends on assisted service delivery, multilingual platforms, and sustainable implementation models to ensure meaningful access for remote and local populations..

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