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Original Article | Volume 2 Issue 2 (ACR, 2025) | Pages 34 - 44
Enhancing Customer Satisfaction through Brand Positioning Strategies in the Dairy Industry: An approach for fostering business excellence
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1
Department of Management, Parul University, Waghodia, Limda, Vadodara, Gujarat, India
2
Faculty of Commerce, Parul University, Waghodia, Limda, Vadodara, Gujarat, India
Under a Creative Commons license
Open Access
Abstract

Creating a distinctive brand identity, messaging, and value proposition that appeals to the target market is required. Effective brand positioning strategies create a competitive edge by differentiating dairy product brands from their competitors. When properly applied, these approaches increase consumer pleasure by paying attention to their demands, preferences, and goals. When the brand's positioning is made explicit, consumers may more easily understand the dairy brand's values and how they complement those values. The research highlights the value of cutting-edge branding techniques for fostering client happiness and competition. In the dairy sector, well-defined brand positioning strategies are a crucial tool for creating emotional ties and minimizing the detrimental consequences of price changes on consumer satisfaction. Despite the potential for competitive advantage and higher consumer willingness to pay, the gap between intended positioning and its effective communication limits the industry's ability to fully leverage brand positioning for value creation and customer satisfaction

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