Gen Zers enhanced with technological proficiency and global outlook are entering and about to enter the workforce. However, there are many concerns regarding the readiness of these Gen Zers for people centric roles like HR. Through this study, the researchers tried to explore the influence of age, gender and education on the soft skills. Incorporating descriptive research design, the data are collected from 72 respondents using structured questionnaire. The data are analyzed using regression analysis and two-way ANOVA.
It was found that the Gen Z HR professionals lagged in non-verbal communication, emotional intelligence, HR domain knowledge and intuitive and strategic thinking. They are moderately proficient in team work, written communication and problem-solving. While gender was found to have no significant influence on the soft skills, education and age exhibited marginal and statistically significant influence on soft skills.