Advances in Consumer Research
Issue:5 : 2192-2196
Research Article
AI in Financial Fraud Detection Managerial Implications and Limitations
 ,
 ,
 ,
 ,
 ,
1
Professor of practice, Faculty of Management, SRM Institute of Science and Technology Vadapalani Campus, Chennai Tamil Nadu, India.
2
Assistant Professor, Department of Business Administration University of Technology and Applied Sciences, Oman
3
Senior Research Scholar Motilal Nehru National Institute of Technology Allahabad,
4
Assistant Professor Department of Commerce Buddha PG College, Kushinagar, U.P.
5
Executive Director and Board Member, Union Investments LLC,
6
Faculty, College of Economics and Business Administration, University of Technology and Applied Sciences, Ibra, Sultanate of Oman
Received
Sept. 30, 2025
Revised
Oct. 17, 2025
Accepted
Nov. 18, 2025
Published
Nov. 25, 2025
Abstract

It is very clear that financial fraud is increasingly turning out to be the intricate and the scale of such a fraud is proving to be costly in terms of both economic and reputational losses to financial institutions in the international arena. The manual inspection and the rule-model type of fraud that has constituted the larger part of the conventional methods of detecting frauds is not keeping pace with the sophisticated and dynamic methods of detecting frauds. The Artificial Intelligence (AI) break and in particular machine-learning/ deep-learning/ and advanced data analytics have added a different distinctive flow and can be completely forecastive to the real-time fraud-detection systems. The article discusses how AI can be applied in financial fraud detection on the basis of managerial implications because it is trying to alter the working patterns of collaboration, improve decision making, and sense forming in giving out resources. Additionally, “it also addresses in detail the shortcomings that could be linked to AI implementation including false positives, bias of data, transparency, and susceptibility to adversarial cheating. Comprising the digestion of the new literature and case dynamics, the paper offers a broad view on the potential and limitations of AI, and gives concrete advice to managers of financial institutions who seek to be successful when implementing AI.

Keywords
INTRODUCTION

Banks, financial institutions, and digital payment platforms across the world have developed financial frauds as one of the most significant challenges. The increased sophistication, dynamism, and detectability of fraudulent activities in digital transactions and online financial services have made such cases challenging to resolve using the normal approaches (Cheng et al., 2024; Jo, 2025). Conventional fraud detection systems are mainly based on pre-determined rules, inspection and historical trends which most times cannot detect new or an intricate fraudulent activity or attempt in real time. Such a lack has led to losses in finances, regulatory fines, and reputational losses in organizations (Ali et al., 2022; Patil, 2024).

 

Deep learning (DL) is an application of machine learning (ML) and sophisticated data analytics, which, in turn, makes Artificial Intelligence (AI) one of the potential solutions to these issues. The use of AI-based systems has the ability to analyze large volumes of transactional and behavioral data, recognize anomalous trends, as well as adjust to changing fraud tactics with little human intervention (Alwadain et al., 2023; Rojan, 2024). More than just detection, AI supports predictive analytics that enable organizations to detect and institute proactive countermeasures for fraud acts (Goriparthi, 2023; Hossain et al., 2024)

 

Although use of the AI improves the detection accuracy and the efficiency of operations, there are managerial issues generated. The decision-makers have to deal with problems like system integration, staff training, allocation, ethical issues, and the black-box approach to complex AI models (Kumar and Sharma, 2024; Awosika et al., 2023). In addition, AI systems are available to prejudices, false positive, and adversarial input that may compromise reliability and confidence in the stakeholders (Patil, 2024; Zhang and Li, 2024; Mousavier, 2025).

 

This paper will explore the two sides of the AI in fiscal fraud detection its groundbreaking nature of raising security and efficiency, and administration obstacles and problems that organizations ought to take into account. The paper will provide a deep exploration of the future of managing financial fraud with the effects of AI in view and following the results of the most recent studies, trends of the industry, and the analysis of the case (Daneshmand, 2024; Luqman, 2025) also.

 

Objectives of the Study

The primary purpose of the paper is to respond to the question of the application of Artificial Intelligence (AI) when it comes to identifying financial fraud, as well as discuss the implications and limitations of managerial repercussions thereof. The specific objectives are:

 

  • To explore how AI methods, such as machine learning, deep learning, and data analytics, can be used to detect and remove financial fraud in different financial institutions.
  • To evaluate the managerial implications of adopting AI-based fraud detection systems, with a focus on operational processes, decision-making, resource allocation, and workforce readiness.
  • To identify limitations and challenges associated with AI implementation, such as false positives, data bias, transparency concerns, ethical issues, and susceptibility to adversarial attacks.
  • To offer viable advice and suggestions that financial institutions can apply when integrating AI in the most optimal way in combination with reducing risks and guaranteeing the stability of the systems.

 

To use existing literature and case studies to evaluate the trends, best practices and future trends in AI-based financial fraud detection.

RESEARCH METHODOLOGY

The study design presented in the article is developed to perform a systematic investigation of the problem of Artificial Intelligence (AI) and its applications in the area of financial fraud detection in terms of the managerial implication and limitations. A qualitative research methodology consisting of both systematic literature review and multi-case study analysis has been utilized to be able to have comprehensive and credible insights.

 

Research Design

The research design involved in this study is exploratory and descriptive research design. The exploration aspect will take interest in the currently used AI techniques in detecting fraud and how well they are functional. The descriptive aspect of the research will establish managerial implications, the limitations, and the best practices that emerge as a result of the implementation of the systems of AI-led fraud-detection in the financial institution.

 

Data Collection

This study is built on the secondary sources of data. The process in data collection entails:

  • Academic Literature: Publisations of 20152025, in the credible scholarly databases, such as Scopus, Web of science, IEEE Xplore, ScienceDirect, and SpringerLink (peer-reviewed journal articles, conference proceedings, and research studies).
  • Industry Reports and White Papers: The works by the most reputable financial companies, regulatory organizations, and technology consulting firms were used to evaluate the practice and the issues in real life.
  • Case Studies: The case studies of financial institutions using AI based fraud detection systems were documented and examined in order to determine the managerial approaches, operational implications and procedural performance results.

 

Keywords used during the search process included: Artificial intelligence, machine learning, deep learning, financial fraud detection and risk management, operational efficiency, and implications in the management industry.

 

Data Analysis

  • A thematic analysis approach was employed to synthesize findings from the literature and case studies. Key themes identified include:
  • AI techniques and algorithms used for fraud detection
  • Operational and managerial impacts of AI adoption
  • Challenges, limitations, and ethical considerations
  • Emerging trends and best practices
  • Validation and Reliability
  • Triangulation was used to provide reliability and validity by cross-referencing the information of various sources (academic, industry, and case studies). High-quality and relevant literature has also been selected using the PRISMA system to narrow down on the potential bias in the analysis.
  • Scope and Limitations of Research Methodology

 

The research paper is dedicated to the use of AI in financial fraud in banking, fintech, and online transactions. Although secondary data are thoroughly detailed, no primary data were collected (e.g., by interviewing the managers or AI specialists) and thus, the context-application applicability of some managerial implications might be constrained.

LITERATURE REVIEW

The existing literature about Artificial Intelligence (AI) in financial fraud detection indicates that there has been swift development as a result of the sophistication of financial fraud and the growth of digital financial services. This part will introduce a synthesis of the literature, related to AI methods, managerial implication, and constraints in detecting fraud.

 

AI Techniques in Financial Fraud Detection

AI applications in fraud detection primarily rely on machine learning (ML), deep learning (DL), and data analytics to analyze large-scale financial datasets:

 

Machine Learning (ML): Supervised and unsupervised learning algorithms, such as decision trees, support vector machines, and random forests, are extensively used to detect anomalous transaction patterns (Cheng et al., 2024). ML models leverage historical data to predict fraudulent behavior and continuously improve through iterative training.

 

Deep Learning (DL): Convolutional and recurrent networks can also learn unknown and non-linear patterns in large volumes of data and are thus powerful in uncovering complex fraud (Luqman, 2025).

 

Natural Language Processing (NLP): NLP technologies scan verbal content, including emails by customers, all the chat logs or even social media feeds, to identify signs of fraudulent intention (Ketelaar, 2025).

 

Graph-Based Methods: Graph neural networks (GNNs) and network analysis are used to identify relationships and patterns in financial transactions, and they can be used to discover organized fraud rings (Cheng et al., 2024).

 

Managerial Implications of AI Adoption

The adoption of AI for fraud detection has profound managerial implications:

  • Operational Efficiency: This type of AI prevents the situation when the system is monitored manually and allows to identify fraud earlier, and this will allow managers to allocate money in a more efficient way (Mousavier, 2025).
  • Decision-Making: Information obtained by the AI systems is predictive and enhances the executing decision in relation to management in risk assessment and mitigation. Routine detecting can be applied using AI because managers have more complicated cases to be worked on.
  • Training and Change Management: To be benefiting the companies in the sense of applying AI systems and analyzing the product, the companies are required to invest in the training of their employees in order to use the AI systems effectively. The lack of qualified personnel may become an obstacle to adoption of AI (Jo, 2025).
  • Strategic Integration: AI needs to be coordinated with the current infrastructure and governance as well as compliance schemes to allow the implementation and sustainability to be smooth.
  • Limitations and Challenges of AI
  • Despite its advantages, AI in financial fraud detection is not without limitations:
  • False Positives and Negatives: High rates of false alarms can frustrate customers and reduce operational efficiency (Patil, 2024).
  • Data Bias: Training datasets may contain historical biases, leading to unfair or discriminatory outcomes. Managers must ensure data diversity and integrity.
  • Transparency Issues: There are numerous artificial intelligence models that are considered black boxes and, therefore, it is not easy to comprehend the decision-making process that can influence trust and accountability (Luqman, 2025).
  • Adversarial Attacks: Fraudsters may exploit vulnerabilities in AI systems, manipulating inputs to evade detection.
  • Ethical and Legal Considerations: The use of AI raises privacy, compliance, and ethical issues that managers must address to avoid regulatory penalties.

 

Emerging Trends

According to recent research, there has been a trend of moving to hybrid AI in terms of integrating ML, DL, and rule-based systems that can improve accuracy and false positives. Also, the solutions based on AI in real time and on clouds become increasingly popular, and they are able to offer scalable and adaptable fraud detection systems (Moura, 2025).

 

Research Gaps

Despite the great potential of AI, there are gaps in the knowledge of management approaches to successfully implement AI, cost-benefit analysis, and ethical governance systems. Future studies ought to consider human-AI collaboration”, explainable AI, and regulation-compliant AI implementation in order to maximize the outcomes of fraud detection.

 

DISCUSSION AND IMPLICATIONS

The implementation of Artificial Intelligence (AI) in fraud detection in financial institutions can be discussed as a shift in the paradigm of risks that are traditionally affected by financial entities to improve October and save their stakeholders against fraud. The literature review findings and case study analysis yield a number of important conclusions, as well as managerial implications:

 

Enhanced Detection Capabilities

Developed AI-powered systems, especially the ones that use machine learning and deep learning, have proven more efficient to detect the more complex cases of fraud, which can usually go unnoticed by traditional systems. Predictive analytics will enable institutions to detect fraud along with anticipating any potential risks in real-time, which will minimize financial losses and reputational risks (Cheng et al., 2024). AI can help managers to analyze large amounts of data within a short interval, allowing them to make decisions more quickly and wiser.

 

Operational Efficiency and Resource Optimization

The AI has enabled organizations to redirect manpower to strategic and value-added processes by automating repetitive procedures of detecting fraud. Such an operation change decreases errors in handling by hand and reducing the response time and operational expenses (Mousavier, 2025). The managers should though invest in training of the staff and change management in order to facilitate efficient adoption and system optimization.

 

Managerial and Strategic Implications

The adoption of AI introduces several managerial considerations:

  • Decision Support: AI provides predictive insights, enabling managers to make data-driven decisions regarding risk assessment, compliance, and fraud mitigation strategies.
  • Governance and Oversight: Implementing AI requires clear governance structures to monitor system performance, ethical compliance, and regulatory adherence (Jo, 2025).
  • Integration with Existing Systems: Managers must ensure that AI tools complement existing IT infrastructure and business processes for effective deployment.
  • Limitations and Challenges
  • While AI improves fraud detection, its limitations cannot be overlooked:
  • False Positives and Customer Impact: High false-positive rates can disrupt customer experience and reduce trust in financial institutions (Patil, 2024).
  • Data Bias and Ethical Concerns: AI models trained on biased datasets may produce discriminatory outcomes, requiring careful data governance and ethical oversight (Luqman, 2025).
  • Transparency Issues: The "black-box" nature of certain AI models challenges managerial trust and accountability.
  • Vulnerability to Adversarial Attacks: Fraudsters can exploit weaknesses in AI systems, necessitating continuous monitoring and system updates.
  • Strategic Recommendations
  • Based on the analysis, financial managers are advised to:
  • Institute hybrid AI models combining machine learning with deep learning and rule-based systems and implement them in order to increase the rate of detection and decrease false positives.
  • Invest into the development of human-AI cooperation and decision-making.

 

Create strong governance models that will make sure that the utilization is ethical, transparent and regulatory.

 

Regularly check and optimize the work of the AI systems to address the weaknesses and adjust to any changes in fraudulent actions.

 

Implications for Future Research

The article presents the idea of how more research is required in the field of explainable AI, human-AI interaction, and the cost-benefit analysis of AI application in financial fraud detection. Moreover, the consideration of AI governance that would help to balance both the efficiency of operations, as well as ethical and regulatory compliance, is important to introduce the application of AI in a sustainable mode.

CONCLUSION

Artificial intelligence (AI) has become a significant solution to identifying and stopping financial fraud, with a more accurate, efficient, and predictive solution than previous ones. Although AI offers great significance in its operational and strategic advantages, there are also managerial risks, such as the integration of the system, ethical value, and transparency concerns, as well as the risks of false positives. To ensure high productivity, financial institutions need to implement a moderate strategy involving AI and strong governance, staff, and constant monitoring. Explainable AI, collaboration between human beings and AI, and ethical aspects should be the topics of the future study to make the use of AI in financial fraud detection sustainable and responsible.

REFERENCES
  1. Ali, A., Abd Razak, S., Othman, S. H., Eisa, T. A. E., Al-Dhaqm, A., Nasser, M., Elhassan, T., Elshafie, H., & Saif, A. (2022). Financial fraud detection based on machine learning: A systematic literature review. Applied Sciences, 12(19), 9637.
  2. Alwadain, A., Ali, R. F., & Muneer, A. (2023). Estimating financial fraud through transaction-level features and machine learning. Mathematics, 11(5), 1184.
  3. Awosika, T., Shukla, R. M., & Pranggono, B. (2023). Transparency and privacy: The role of explainable AI and federated learning in financial fraud detection. Journal of Artificial Intelligence and Ethics, 3(2), 115–130.
  4. Cheng, X., Zhang, L., & Zhao, Y. (2024). Machine learning-driven fraud analytics in financial institutions: A comprehensive review. Journal of Financial Technology and Innovation, 9(2), 145–160.
  5. Daneshmand, M. (2024). Financial fraud detection: A comparative analysis of AI and ML techniques. ESP Journal of Engineering & Technology Advancements, 4(2), 138–142.
  6. Goriparthi, R. G. (2023). AI-enhanced data mining techniques for large-scale financial fraud detection. International Journal of Machine Learning Research in Cybersecurity and Artificial Intelligence, 14(1), 674–699.
  7. Hossain, M. Z., Raja, M. R., & Hasan, L. (2024). Developing predictive models for detecting financial statement fraud: A machine learning approach. European Journal of Theoretical and Applied Sciences, 2(6), 22–35.
  8. Jo, H. (2025). The role of AI in fraud detection: Are financial institutions prepared? Journal of Financial Innovation, 11(2), 110–126.
  9. Ketelaar, J. (2025). Natural language processing applications in financial compliance and fraud detection. Journal of Computational Finance and Data Analytics, 6(3), 201–217.
  10. Kumar, P., & Sharma, D. (2024). Managerial implications of artificial intelligence in financial fraud detection systems. International Journal of Financial Research and Analytics, 15(4), 250–268.
  11. Li, X., Da, X., Shi, W., & Liu, W. (2023). Manufacturing companies’ financial fraud detection based on interpretable machine learning. In Proceedings of the 2nd International Conference on Public Management, Digital Economy and Internet Technology (ICPDI 2023).
  12. Luqman, H. (2025). Deep learning architectures for anomaly detection in financial systems: Managerial and ethical perspectives. AI and Finance Review, 13(1), 44–58.
  13. Mousavian, S. (2025). Review of artificial intelligence-based applications for money laundering and fraud detection. Journal of Financial Crime and Analytics, 5(1), 44–59.
  14. Moura, R. (2025). Hybrid AI models for financial fraud detection: A performance and interpretability study. Computational Intelligence and Finance Journal, 8(4), 212–229.
  15. Patil, A. (2024). False positives in AI-driven fraud detection: Operational and managerial challenges. International Journal of Risk Management and Analytics, 7(3), 178–190.
  16. Prajapati, Y., Parasar, A., & Khande, R. (2023). An analysis of financial fraud detection methods using artificial intelligence. Vidhyayana – An International Multidisciplinary Peer-Reviewed E-Journal, 8(SI7), 79–95.
  17. Rojan, Z. (2024). Financial fraud detection based on machine and deep learning: A review. The Indonesian Journal of Computer Science, 13(3), 101–115.
  18. Takahashi, R., Nishimura, H., & Matsuda, K. (2025). A graph neural network model for financial fraud prevention. Frontiers in Artificial Intelligence Research, 2(1), 55–70.
  19. Tian, Y., Liu, G., Wang, J., & Zhou, M. (2023). Transaction fraud detection via an adaptive graph neural network. Journal of Computational Intelligence Systems, 15(4), 301–320.
  20. Zhang, T., & Li, J. (2024). Explainable AI for responsible financial fraud detection: Balancing efficiency and ethics. Journal of Applied Data Science in Finance, 10(1), 88–104.
Recommended Articles
Original Article
Switching OTT Platforms: PPM Framework to Identify Consumers’ Behavior
...
Research Article
Published: 28/11/2025
Research Article
A Review on change in Indian Consumer attitude amidst COVID-19 pandemic
Published: 21/11/2025
Research Article
https://acr-journal.com/article/the-role-of-digital-marketing-strategies-in-enhancing-retail-performance-1978/
Published: 28/11/2025
Loading Image...
Volume 2, Issue:5
Citations
683 Views
38 Downloads
Share this article
© Copyright Advances in Consumer Research